by Michelle Spalding | Sep 7, 2018 | Inspiration, Tips & Tools
I bet I’ve been asked that question about 500 times (or more) over the years by Realtors. They ask this concerning my team’s availability and the boundaries we have in place around or work. Each time I ask them to tell me more, to give me an example of an emergency....
by Michelle Spalding | May 27, 2018 | Inspiration, Productivity
Several years ago, I had a big exciting idea, I’d write a book about the things I’d learn as the owner of a transaction coordinator business. It would help Realtors and transaction coordinators alike learn some of the secrets I’ve learned to successfully manage...
by Michelle Spalding | Mar 28, 2018 | Inspiration, Office Life
Was it me? When a client stops doing business with us, one of the first reactions we have is, was it me? Initially, we start going through the last few transactions and/or conversations we had with them and analyzing our work and maybe even questioning our value....
by Michelle Spalding | Mar 16, 2018 | Inspiration, Uncategorized
Yesterday, during a coaching call with one of my clients, the topic of self-care and making time to do things other than work came up. It’s one that I personally have been working on for the last few years and believe as a female entrepreneur it’s one I’ll...
by Michelle Spalding | Feb 27, 2018 | Inspiration, Tips & Tools
When I say the words “customer service” a wide variety of ideas pop into one’s head. Perhaps an example of an interaction with a sales clerk that was pleasant and made you really want to go back to the store again. Or another experience, like the one I had with...
by Michelle Spalding | Jan 11, 2018 | Inspiration
It wasn’t too long ago that Jen decided she was ready to take her career as an assistant to the next level. Intrigued by the idea of the title Transaction Coordinator she began, the way many of us do, with extensive internet research on the topic to see what the big...
