Recently I spoke with a woman who was interested in becoming a Transaction Coordinator. As a part of our conversation, she was asking me about the training offered at the Transaction Coordinator Academy and some of the logistics of how the course was delivered.
Then she said, “I have what may seem like an odd question – I hope you don’t mind.”, she continued.
“Of course not,” I said, “ask me anything.”
She went on to share with me that in the last year she had been a notary signing agent and had a lot of interaction with agents in her role. And unfortunately, many of the agents she told me she’d interacted with seemed to be…difficult – are they all like that she asked? She shared with me a few situations and I empathized with her.
Sadly, I knew exactly what she meant and told her over the years I’d worked with more than a few agents who were very difficult. And that the best part of being your own boss, is that you can pick and choose who you wish to work with. I also didn’t think that real estate had an exclusive corner on the market with difficult people either, and she agreed.
We chatted about the importance of setting expectations before beginning work with an agent and then enforcing boundaries. How like dating sometimes it takes a lot of different dates to find someone that we want to spend time with. Knowing what we don’t want, helps us to see more clearly what we do want.
As our conversation wound down, she thanked me for the words of encouragement and reminder that she had choices. I thanked her for her time and interest in the Transaction Coordinator Academy. Asking her one final question, “why do you want to be a Transaction Coordinator?” “Because I want to help people.” she said. “Go out and help people, but only those who value and respect you.” I advised her as we hung up.
No one has the right to treat anyone with anything less than respect. The golden rule tells us to treat others as you’d like to be treated. Yet sadly, many take the arrogant approach of “you work for me and I can say what I want” in their leadership. Some think this is success and others think this is expected if we want to be in the service of helping others.
I’m here to tell you this is unacceptable behavior in any industry, and you deserve much better. If you find yourself in a situation where you’re being disrespected it’s okay to speak up, to ask that the situation change, and to release anyone from your business or life that chooses not to be respectful.
You are worthy. You deserve respect. Let’s create an environment where those of us who help others do so in a positive, productive environment. Let’s be the change we want to see in the world.